Delivery

UK Delivery

Order before 2pm for Next Day Delivery cut off. Please note: if you order after 2pm, your order will be shipped the following working day.

Once your order is ready to ship, the fastest available delivery option will be shown at checkout, along with the available delivery services and costs.

Delivery times can vary depending on your location, the delivery service selected, and when your order is placed.

International Delivery

EU Delivery - DPD Classic (By Road) or DHL Economy / Express.

Express International Delivery is available.

Delivery cost is calculated in the checkout process.

Customs Charges

Customs charges apply to orders outside the UK with a value over 150 EUR/135 GBP.

All relevant local VAT will be collected upon delivery by the shipping carrier.

Returns

Certain products on our online store are non-returnable, so please refer to ‘Section 2’ to see if this applies to your order.

For other items at RecoverFit, you are able to return your items within 28 days of receipt of your shipment.

They must be in original condition
For clothing, unwashed and unworn
In the original packaging (with no damage/defects to the product box).
Items must have all plastic wrapping and protective screens in tack (where applicable)

Free gifts or promotional items are not returnable!

For instructions on how to return your items, please refer to ‘Section 4’ of our returns policy. Any orders on/under the value of £100 will be deducted of a £1.99 administration fee when refunding to the customer account.

*Please Note:

All International returns are returned at the expense of the customer, including VAT and Customs Charges.

To view our whole Return Policy, please click here.

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GenuTrain Knee Strap

Ryan Says

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